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Our 2017 Predictions: 4 Silly, 4 Serious

Still dealing with the tail-end of the holiday rush? Take a break to reflect with us on what 2016 brought...and what the future will hold.

Predictions are tricky, of course. They take not only a...

Information Levels the Playing Field: How New Technologies for Warehousing and Logistics Give Companies a Competitive Advantage

There are long-standing problems that any warehouse or fulfillment center commonly faces. In the past, operational changes have just chipped away at the problems, allowing a little more efficiency...

Everything Old is New Again in the eCommerce World

Since the advent of eCommerce, there have been many new models for how to sell things...although “new” might be a stretch. As it turns out, many new models—like flash sales and subscription...

Why Delivery is Now the Fulfillment of a Brand Promise

A pattern we’ve noticed over the past decade is that many retailers worry about the “intake” side of their business. With good reason, of course: No retailer wants to miss the opportunity for a sale....

It’s Busy Season...But Take Notes, And Plan Ahead

The holiday season is about to get into full swing for most retailers, both online and offline, and it promises to be a busy one. eMarketer is predicting a 3.3% increase in overall holiday retail...

Some Companies are Opening Shop Without Stock—Good Idea, or Risky Trend?

It might seem obvious: If you have a traditional brick-and-mortar store, or a chain of stores, those stores will have to carry enough inventory to supply shoppers until their next shipment arrives....

A Cautionary Tale for U.S. Retailers: What Hanjin Means

One of the bigger stories to hit the shipping world recently was the bankruptcy of Hanjin Shipping Co., one of the largest shipping companies in the world. While some in the industry are hanging on...

Wasting Time? You Might Be, If You Are Doing Your Own Fulfillment

When you are not “in” logistics and fulfillment, it’s hard to appreciate how much time it consumes.

Here we’re not just talking the time it takes to locate, pick, pack, ship, and deliver an item....

Request for Proposal (RFP) for 3PL Services: A Template

There are a lot of articles out there dispensing advice on how to go about the RFP process when choosing a logistics partner or 3PL. (In fact, we wrote some ourselves earlier this year). Few...

Holiday Gift Season is Coming Fast…Are You Ready? Let’s Find Out.

Although September has only just arrived, now really is the time that merchants need to begin planning for the holiday rush. That goes for eCommerce merchants as well as traditional brick-and-mortar...