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  • Getting the Most Out of Your Holiday Post-Mortem

    • The holiday shopping season has come and gone, and now is the time of year when merchants of every stripe take a hard look at their reports and processes, vowing to make improvements in the coming year. Previously, we suggested that taking careful notes during the busy season was critical for the kind of forward-looking plans that retailers want to […]


  • Everything Old is New Again in the eCommerce World

    • Since the advent of eCommerce, there have been many new models for how to sell things…although “new” might be a stretch. As it turns out, many new models—like flash sales and subscription services—have a history that stretches back quite some way, to well before the advent of online stores. That said, it has been interesting to see the development of […]


  • Why Delivery is Now the Fulfillment of a Brand Promise

    • A pattern we’ve noticed over the past decade is that many retailers worry about the “intake” side of their business. With good reason, of course: No retailer wants to miss the opportunity for a sale. But new channels have to be approached with thought and care. And so, when online commerce was just starting, people worried about the ease of […]


  • It’s Busy Season…But Take Notes, And Plan Ahead

    • The holiday season is about to get into full swing for most retailers, both online and offline, and it promises to be a busy one. eMarketer is predicting a 3.3% increase in overall holiday retail sales over last year, with a stunning 17.2% gain in online sales. Likewise, the National Retail Federation is expecting a 3.6% boost, just a bit […]


  • Some Companies are Opening Shop Without Stock—Good Idea, or Risky Trend?

    • It might seem obvious: If you have a traditional brick-and-mortar store, or a chain of stores, those stores will have to carry enough inventory to supply shoppers until their next shipment arrives. But that “truism” no longer holds, thanks to the rise of omni-channel shopping. Some stores have now adopted what might be called a “showroom” model. The idea is […]


  • A Cautionary Tale for U.S. Retailers: What Hanjin Means

    • One of the bigger stories to hit the shipping world recently was the bankruptcy of Hanjin Shipping Co., one of the largest shipping companies in the world. While some in the industry are hanging on the details with bated breath, we thought it would be a good idea to take a step back and see what this story means for […]


  • Wasting Time? You Might Be, If You Are Doing Your Own Fulfillment

    • When you are not “in” logistics and fulfillment, it’s hard to appreciate how much time it consumes. Here we’re not just talking the time it takes to locate, pick, pack, ship, and deliver an item. (Though that’s important too). But actually managing the logistics operation and maintaining control of your own data can be a daunting and time-consuming task. Few […]


  • Request for Proposal (RFP) for 3PL Services: A Template

    • There are a lot of articles out there dispensing advice on how to go about the RFP process when choosing a logistics partner or 3PL. (In fact, we wrote some ourselves earlier this year). Few articles, however, show you how to do it. None are comprehensive in the least. This is not because RFPs are something new, or have some […]


  • 3PL Request for Proposal Template

    • We’re excited to present our 3PL Request for Proposal – Template. This document is designed to provide you guidance when constructing an RFP. There are certain pieces of information that 3PLs need in order to provide an accurate bid and set reasonable expectations. Having a template for your RFP guarantees that you provide the right information, and that the right kinds of information are […]

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